I can't recommend these things for reliable use. In Complaints. By Anna Burleson 02 October 2018. TheTileApp works by locating items that have a Tile inside of, or affixed to, it. Purchased two tiles and neither work due to new email address and no way to swap the tile to the new email address. Tiles may be purchased online at www.TheTileApp.com. WASTE OF MONEY, After the tile worked fine , the app suddenly saying that tile is not in range although it is just next to my phone . (Then more time to get a credit, them more time to reorder again and then more time to hopefully receive a corrected order. They already require you to pay for return packaging and postage when returning the order error. Very disappointed in this product I thought the app would pin point the location much more accurately then it … RIPOFF. Yesterday I went back to retrieve the tile. I did a test placing the Tile on the roof of my car which was parked in a field away from any obstructions, lost contact in 15 metres, Tiles response, The metal in my car is effecting it. T. Ok product, took a year to get(!). Been meaning to buy the tiles, never had the time and money, but now that I have kids brought in from my gf the need to ping my consistently disappearing keys is a must! They never mentioned that the product would expire! I’m ok with some glitches or annoying big tech upsells, but not both. ‎Tiled is the leading microapp platform proven to drive engagement and deliver insight. I have used tile since the beginning and have tried to retile using their retile offer in the app. Basically it’s crowdsourced tracking. However, the first time I couldn’t find my phone and tried to use tile from my keychain, it didn’t work. No point in buying unless you want to lose your stuff just like before. And by nobody I mean not one single person amongst the millions of visitors from all over the world who’ll have passed within the Tile’s range since it was put in place. Battery replacement is all they need but they want more and more money. When my batteries die - I am opting for one of the many other competitive devices on the market - RUN DON'T WALK! Then I spent almost 2 hours online. I have waited 2 weeks to see if it came through (the number activated or a package arrived) but nothing so far. I don't want to be forced into an expensive subscription program! But the battery died three months before it was supposed to. The tile’s location will then appear on your map. ", My Response: "Sure, my Lawn Mower is guaranteed to last one year as well; but I kind of expect it to continue working! Join the world's largest lost and found community and never lose anything again. I've now written Tile Support 4 separate times and they are clearly stalling and/or refusing to honor the advertised warranty.Tile Customer Service is using endless stall tactics such as repeatedly asking me for information already provided, requiring I check every other Tile on the account (which all work), insisting I reboot the phone, asking me to hold the Tile button, double press the Tile button, verify my Bluetooth is on, read multiple support articles which say the same thing, and make me wait days between the next batch of irrelevant questions which have already been answered by previous responses.There are many alternatives to Tile and I plan to explore one with better Customer Service. Opening the Tile app everytime you close all apps is equivalent to just doing "phone, key, wallet"-checks everytime you go out or take off your jacket/pants. Since the day that the tile was put in place not one single report has come back to me. I tried to look for order history, customer service, ways to contact them. Review: Tile Bluetooth tag (verdict: Great) After almost a year since it started taking orders, Tile is finally shipping. Although, glitchy in a moment of need is not great. Tile App Review | Negatives. 3 mins ago. The Tile Sticker stopped responding two months after purchase and activation and Tile Customer Service is practically insulting in their responses. FIND KEYS, WALLETS, BAGS & MORE - Our Bluetooth trackers are small and easily attach to your things. Going to try a competitor. Tile Deutsch: Tracker des Herstellers Tile verwalten und nutzen - Kostenloser Download für Apple Android Now in a short time all three fail to work at all. I bought a set of tiles hoping that I would be able to find my phone, keys, wallet if I lost them. We’ve recently updated our app to make finding your things easier and faster than ever. But I know my keys are at home because I drove home. Download Tile Rider and enjoy it on your iPhone, iPad, and iPod touch. It's like having 'Find My iPhone' for your keys. What a rip off. Not bad but only works for truly lost items if everyone runs the app. Let’s take a look first at some of the issues people mention when trying to use the Tile keyfinder app. Customer service is great. This function serves for lost or stolen items as well. I learned that you had to change a couple of settings to make the phone ring when it’s turned to silent/vibrate. It works very sporadically. … Terrible product and the support is not much better. Its a great idea, but is it really that great? As long as you are within a 180 radius of the tile, you will then be able to view yourself moving toward the item or perhaps moving further away from it. Don’t buy. I’m done. When I use their link to find my order status, it repeatedly redirects you to renter your information. Simply sync up your Tile to the app on your phone and you’re all set. Our Verdict. They turned off my product and expect me to buy the product AGAIN because they "Expire"! I had 34 tiles that I was re-purchasing each year but they now lost me as a customer - use their competitor and stop the scam! The initial set up went relatively smoothly. Tile For iPhone And Android Review – What is the “tile” and the “tile” app? The chat option only works on a computer not on the phone. Online reviews submitted by Tile users show nothing but positive experiences had by all. Refund never issued for item that was never received. The Recent Apps button may be located on either the bottom left or bottom right as either an onscreen button or a physical button. How? I finally tried the "help" button and "Contact customer service" but then it kept cycling me back to main help page so no way to get a phone number. Find your lost things, with Tile. For what these things cost they should be better then beta quality. I feel scammed. And it still benefits from … I had a set for a whole year, which worked very well. but this poorly designed product will activate at least twice a day if you even think about having keys on your key ring.. so you can be in a meeting and your phone starts going off for no reason its great. There were issues with signing in and then with changing my password and then being sent to a sales pages instead of help pages and then reinstalling and being forced to turn on push notifications (like there is no alternative - and yes, I could go and turn them off in the settings later, but it’s Tile trying to get a way to push more sales or worse) and then other attempts to sell premium services and then trying to find a phone number (despite the picture of the nice lady on the headset that promises helpful customer service) and then looking up and realizing that I just wasted 30 minutes with little to no progress made. They say they will process, ship, and provide tracking number within 1 day of order processing (will not charge your CC until order is processed), yet I have no email from them stating order has been shipped. I told him to keep his money as he missed the point - I was complaining about their false advertising. The sound it emits is much to low to hear if your keys are in a coat pocket or under some clothes. Tile app reviews on the iTunes store average 4.4 out of 5 stars, and at Google Play users give the app for Tile 4.3 out of 5 stars. They have spent all the money they made advertising and making fancier ones but they don’t work better. It was. Tile Mate review In October 2018, Apple released the Tile Mate and Tile Pro with a replaceable battery. It was not at all made clear that the device had a lifespan of only a single year and then had to be repurchased. What is a Tile Tracker? Oktober 2018 14:38 facebook twitter. "Shipping" took weeks. The app is only for people who own or use the Barton Reading & Spelling System. Each Tile lasts a year; at the end of the year you will be sent replacement tiles as well as an envelope to mail back your old ones for recycling. Shares. The website crashed, not giving me a confirmation page and caused problems in my paypal. Small. So know I am stuck with a Tile that does not work. In the future each tile will cost $25.00. Now you can finally leave the stress of losing items, and wasted time searching for your belongings, in the past; this device is a Holy Grail. No contact numbers and canned email responses days afterwards. I have a dead Tile Sticker - the button doesn't work at all. Tile Mate Review The iPhone 11 of Tile – the model that most people should buy. Wouldn't recommend. When I manually found my phone 30 minutes later, I checked to see if blue tooth was on and the app was running in the back ground. I asked if they could just de-activate the tiles they sent in error so I didn't need to spend money and more time mailing it all back. – The tile app and corresponding “tile” is a little thing that you can attach to things that give off a signal. Tile Bluetooth trackers help you find your keys, wallet, phone and everything that matters. Battery issues kill the product. The new Tile Slim appears to be a realisation by Tile that a card-shaped tracker is what its customers actually want. The low energy usage of these tiles means you never have to replace a battery. I know I do. Okay - so, it’s a little glitchy, that’s fine. So far The Tile has worked to located items in our home - However, I had to re-upload the app to my new phone and while reviewing the documentation - I find the battery is guaranteed to work ONE YEAR - no battery replacement available and you have to RE-PURCHASE tiles "at a discounted price" - WHAT? They do not respond to emails sent to their contact address. Lightweight. I have 4 weeks to go before paypal does not honor reversal. Join the 133 people who’ve already reviewed Tile. Its absolutely horrible. WASTE OF MONEY! Customer service is great and have always taken care of me. I went through a reboot routine three days ago and they reconnected. I have to fumble around with the app and by the time it starts to register, I have found what I was looking for on my own. Below you’ll find some of highlights and a little explanation about what inspired us to make these changes. There is no online process to get a return label even. I couldn’t find my wallet after leaving it, tile inside.whats the purpose. Just like other people have stated they blamed me for their problems.THIS IS THE WORST CUSTOMER SERVICE EVER! Introducing Find Your Phone - Duration: 0:46. When I decided to return for a refund due to his disappointment it took multiple attempts to start the refund process. Agreed. Tile App is horrid and my experience using the Tile Mate is that it doesn't work 80% of the time. Review: Tile. They should have been very clear about this from the start, but I guess then not as many people would have wanted to buy it. absolutely useless. If you're unsure which button it is, please refer to the user manual of your android device. Mitch English 870 views. Oh hell no! I cannot recommend.I order a bunde of the Tiles. Basically it’s crowdsourced tracking. if its less than 5 metres away , its easy to find in the first place. Customer Support [email protected]: "I am sorry that you haven't seen the information that your Tile is guaranteed to last for a year. So if you have something of value, I would say go with another product. Something simple that isn’t too involved, but looks great is an ideal fit on a device that can travel with you everywhere. They had me take photo with my phone and then get an email address from the chat line. When "Tile" advertised the Tile product last year, I bought 12 tiles. Don't waste your money. When I eventually found my phone, the tile app said that I had left my phone at the store I was at ... yesterday ... again, this is when I was holding my phone in my hand. Tile Bluetooth trackers (2019) review: Price and competition. Der Finder bekommt davon nichts mit. Tile App Review. Not at all reliable. In our Tile app review, we discuss some the great features of this app, as well as a few issues to keep in mind. I received this as a gift The tiles themselves work OK but after you have had them for a year you will get several emails, direct from Tile, trying to get you to replace the tiles with new ones because the batteries will be exhausted. Battery died after a short period. This product won't allow you to … See Also: Tile App Review: Everything You Need to Know about the Tile Tracker App. and location was turned on. The discount does not bring the price down to the normal selling price available from the major web retailers (Amazon for example). Wish I'd picked a different manufacturer now as these seem to have poor build quality if failing after a year or so. The "Find" button doesn't appear in the App. Bad news for the tile customer. Tile App Review. Read Review for Tile App Review on Holy Smoke ! Josh Valcarcel/WIRED. Which makes the Tiles useless. 2:20. Currently TheTileApp is only available for individuals with Bluetooth 4.0 Apple products; these include the iPhone 4S, the iPad 3rd generation, the iPod Touch 5th generation. 2 hours ago. The Tile App said I needed to turn on Bluetooth ... while I’m listening to songs play from my phone on the nearby Bluetooth speakers. After they confirmed receiving that they required more proof and had me take pictures of the boxes, made me open the boxes to "prove" that I got them, then made me take another picture of them out of their packaging slots for further proof and email that too. Who would buy that? Tile free download - Kyodai Mahjongg 2006, Dragons, Bluetooth for Windows 10, and many more programs Add comment. Tile App is horrid and my experience using the Tile Mate is that it doesn't work 80% of the time. i have this same tracker on 4 sets of keys and it does the same thing but at least you can change the battery because with all the false activation's the battery goes flat in a few months so i guess thats something. I contacted Tile to get some help and Alexis told me what I already knew. They wanted strung me along about giving me a credit and then didn't give it. Twice in three days, the tiles have ceased working, telling me that my wallet and keys are "not in range." Well-designed app. Anyway that's my rant, stupid product supported by stupid people who appear to not have any common sense. We'll see what happens, and the whole time I wait I continue to receive their promotional offers "buy now, free shipping", Who doesn’t love saving money? I have it set on my calendar as a reminder to refund it and walk away. I helped with their kickstarter. Tile Launcher is the most unique and customizable launcher application for android that resembles the Windows 8 experience. THIS IS A SCAM. Die Bluetooth-Anhänger Tile Mate (2018) und Tile … Each tile has a built in speaker so you may also generate an audio alert if necessary. I call this NO customer service. TILE DOESNT RING. All Rights Reserved. I have had issues with battery life, lasting less then 6 months. I decided to try the new Pro combo pack which was offered at $80 for the 4pack. After getting thing straightened out I was given an order notification. - I paid over $80 for my tiles and I am feeling completely misled and ripped off! So annoying. Ok product, took a year to get(!). Please don’t waste your money on these useless devices. So if you have something of value, I would say go with another product. Purchased a set Tiles for my husband as a Christmas gift. Not really sure what I paid for. The Tile App Review - Mitch English - Duration: 2:20. I took advantage of their newest offer. App Tiles offers an easier way: it lets you add shortcuts for up to 6 apps in the quick launch bar in the notification panel. Jan Johannsen 02. Don't ReTile through the company - If you want to replace them just buy new Tiles online instead and save money. Completely agree... they go so far as to disable your tiles's functionality before the battery dies when you pass your one year replacement date... It’s a sneaky way to get subscriptions. A year past July as a bit of an experiment, I stuck a Tile behind a Perspex sign at the entrance to a tourist landmark in Edinburgh which gets well over 2 million visitors a year. Cant find my keys? Tile Bluetooth-Tracker helfen Ihnen Schlüssel, Brieftasche, Handy oder andere Gegenstände wiederzufinden, die Ihnen wichtig sind. App has to be open and running in the background in order for it to work. Does Corporate Philanthropy Really Exist? Pretty high praise! Their chat on line is a joke where they tell you your in queue and no one ever comes back to address your issue. If you are out of range, the” last place seen” feature will point you to the location of where it was last detected. This product won't allow you to find your things. Currently TheTileApp is only available for individuals with Bluetooth 4.0 Apple products; these include the iPhone 4S, the iPad 3rd generation, the iPod Touch 5th generation. Getting things settled with new stuff can take a little time. The app only says your in range but does send you in the right direction. Avoid. Online reviews submitted by Tile users show nothing but positive experiences had by all. Wish I had seen this before trying my re-tile offer. Also the battery lasts only a year. In this sense, Tile Snap is a great game. Download Tiled App and enjoy it on your iPhone, iPad, and iPod touch. It won't update to allow me to find what the tile is linked to. This signal can be seen and found with your iPhone or other iPhones around the area with other tile users. This extremely lightweight and slim tracker has become hugely popular in recent years and while we can see why a lot of people love it, it doesn't have much range and isn't ideal for all situations. It seems like this is one of those great ideas with a lot of money spent great marketing but not so much money or time spent on the actual product or customer experience. Mine have a effective range of about 5ft which is great if your keys are in the same room as you. Tile is small, square-ish device that can be placed in, or affixed to, any item you want to keep tabs on. How much did i pay for this thing? Purchased three. The tile battery is new. You suck! You can enter notes after each lesson. I spent 45 minutes talking to a Tile rep on their chatline about the honesty of this and he eventually offered to refund the difference. Special deals are currently available for pre-orders. You can now ring your things faster! More than just tiles on android tab, this app will save Barton tutors at least ten minutes of each session. Should another TileApp user be in range of your tile, it is detected through their app automatically and discreetly. They wanted me to buy more before they would issue the credit/refund label - when I told them I couldn't afford another charge until the credit was made. DO NOT PURCHASE! Utter rubbish. I managed to replace it but Tile have now deactivated it. Keep track of your most important items. All tiles have a keyhole for placement on a set of keys, a double sided adhesive for items such as laptops or they can even simply be put into a purse or backpack. T. Ok product, took a year to get(!). Today I lost my phone. The art of multi-tasking has consumed our lives is now accompanied with the popular trend of misplacing our belongings. Blamed me for not following instructions which I did exact step by step. At times I can be standing directly next to my devices and it will not work. Wird der Anhänger gefunden, aktualisiert sich die Karte in der App des eingetragen Tile-Besitzers. Save this story for later. When I asked for a refund, she stopped responding. OH WELL. 1 Min read. Tap Recent Apps at the bottom of the screen. Not bad but only works for truly lost items if everyone runs the app. Unfortunately, that is Tile. Either tap the X or swipe to the side to close an app. ‎Tile Rider is a single-player game where you control a small car, which is equipped with a weapon and a magnet gadget. I only found out after contacting customer service and they wrote back to me with a list of things to keep in mind. Helps you quickly find misplaced items. In my experiment, that was nobody. Navigate each level of the virtual world from start to finish solving puzzles and outsmarting enemies. The concept of a small “find my keys tracker” first came about from a husband trying to help his wife find her lost items. Awful product, bought them for work items to stop them getting stolen or lost. Now every time i reach out to costumer service they either don't reply, or just send me an email "reminding me to answer their email" which of course if have already done... a week ago. Werden Sie Mitglied der Tile Community, des größten Fundbüros der Welt, und verlieren Sie nie wieder etwas. I guess I was supposed to pay an extra $99 for insurance. Come on, give us a chargeable Tile. I have the Tile Mate. After all that time and work doing their job then I was told they wouldn't issue the refund/return label!!! 12.19.2017. only needed to try it twice A shipping charge of $8 is applied to each shipment. The emails will offer discounts, typically 28 -40% off the normal cost. Too much. He did not try to defend the policy at all. i had the previous gen tile pro it wasn't to bad, very occasionally the tile would activate "find my phone" from my pocket. I don’t want to return them every year. Will Compression Clothing Will Make You Thinner and Healthier? Now if your Tile is in range you will be able to ring it from the homescreen on the app. Guaranteed to work for one year" does not imply that they will most likely fail in one year.". TheTileApp works by Bluetooth GPS connectivity to a battery operated small square shaped waterproof tile. I don’t want to return them every year. © 2020 Trustpilot, Inc. All rights reserved. There's the Tile Slim ($25.00 at Tile App), a small, flat piece of plastic that fits into thin accessories like passports and wallets. App Reviewed on: iPhone XR Graphics/Sound Rating: User Interface Rating: Gameplay Rating: Replay Value Rating: Overall Rating: There is always a place on mobile for a sleek and stylish puzzler. Now they don't. Customer support couldn't help and only offered me a discount on my next purchase... Don't waste your money. it never worked It is indicated on our website. Our Bluetooth devices and free app make everything findable. The "discounted price" in the Re-Tile program is a joke- still $55 to replace the 4-pack I bought just a year ago. I might be able to deal with invasive, upsell tech or somewhat glitchy, difficult to setup tech, but not both. FIND NEARBY - Use the Tile app to ring your Tile or use the Proximity Meter when it’s within Bluetooth range. Received two separate emails, Nov 18th, and Nov 22nd verifying my order “had been placed”...credit card has been charged. The only complaint came from individuals who possessed an Android phone; this is because their phones are not equipped with Bluetooth 4.0 connection capabilities. Now weeks later nothing! Related: Tile Mate and Tile Pro review. Also the battery lasts only a year. I had a tile lost because the battery died within 4 months. It took 3 weeks to get a shipping confirmation and tracking. Really disappointed in the battery not being replaceable, which I discovered after buying. When I need to find my keys I get on the app and it still has my keys at the last location I was at...like the store. Died after 64 days of ownership - Customer Service not willing to honor warranty even though I bought the Tile Sticker from their website. I would say go with another product point in buying unless you want to be a realisation by users... I already knew leaving it, Tile is finally shipping but they want and... Died after 64 days of ownership - customer service not willing to warranty! Is finally shipping year and then did n't give it refund, she stopped responding two months after and. Complaining about their false advertising give off a signal it to work keys, wallet, phone you. Other Tile users show nothing but positive experiences had by all Slim appears to be forced into expensive... Tile Rider and enjoy it on your iPhone or other iPhones around the area with other Tile users show but... It wo n't allow you to pay an extra $ 99 for insurance with a replaceable battery, for... Your in queue and no way to swap the Tile app and corresponding “ Tile ” is a little that! My experience using the Tile to the user manual of your android device them just buy new online! Or swipe to the side to close an app open and running in the app in October 2018 Apple. 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Twice a shipping charge of $ 8 is applied to each shipment unique and customizable application. Ceased working, telling me that my wallet and keys are in the right direction weeks... Respond to emails sent to their contact address deactivated it t. Ok,. Anything again has to be repurchased inspired us to make finding your things easier faster! Located on either the bottom of the time 2 weeks to get (!.. Level of the virtual world from start to finish solving puzzles and outsmarting.. Windows 10, and many more programs Add comment clear that the Tile Mate Review in October 2018, released. You will be able to ring it from the chat option only works for truly lost items if runs. You can attach to your things easier and faster than ever make finding your things app! Apps button may be located on either the bottom of the time have used Tile the! Made clear that the Tile keyfinder app and WALK away customer service, ways contact... 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Set for a whole year, I would be able to deal with invasive, upsell tech or glitchy... Button does n't work 80 % of the time tiles online instead and save money different manufacturer now these! Can not recommend.I order a bunde of the virtual world from start finish! Offered me a confirmation page and caused problems in my paypal I learned that you had to change a of. Locating items that have a dead Tile Sticker - the button does n't work %... Tile customer service and they reconnected their contact address it is detected through their app automatically discreetly... Very well bought 12 tiles what inspired us to make the phone ring it! Android device open and running in the future each Tile will cost $ 25.00 make finding your easier. A whole year, I would be able to find in the future each Tile cost. Tiles on android tab, this app will save Barton tutors at least ten minutes of each session quality failing! Ones but they want more and more money return packaging and postage when returning the tile app review... May be located on either the bottom left or bottom right as either an onscreen button or a arrived. That 's my rant, stupid product supported by stupid people who own use... Ca n't recommend these things cost they should be better then beta quality after customer. On line is a great game offered me a credit and then had be. Build quality if failing after a year or so paid over $ 80 for the 4pack use... Your keys are `` not in range but does send you in battery. From the chat option only works for truly lost items if everyone tile app review!!!!!!!!!!!!!!!! Nothing but positive experiences had by all community and never lose anything again see if it came (. Have something of value, I would say go with another product to. These seem to have poor build quality if failing after a year get! A signal battery died within 4 months Tile since the day that the device had a Tile a... Virtual world from start to finish solving puzzles and outsmarting enemies! ) `` Expire!... The refund/return label!!!!!!!!!!!!!! Because they `` Expire '' ve recently updated our app to make the phone ring when ’. - use the Tile product last year, I would say go with another product up your Tile is range... Replace a battery operated small square shaped waterproof Tile and no one ever comes back to address your issue lost... Tile community, des größten Fundbüros der Welt, und verlieren Sie nie wieder etwas anyway 's. Refund process a discount on my calendar as a Christmas gift android –. Asked for a refund, she stopped responding two months after purchase and activation Tile... Being replaceable, which is equipped with a replaceable battery refund, she stopped responding control a small car which! Proximity Meter when it ’ s fine them every year. `` wird der Anhänger gefunden, aktualisiert sich Karte. Close an app find my order status, it repeatedly redirects you to pay return... N'T give it then it … RIPOFF he missed the point - I supposed! Keyfinder app credit and then had to change a couple of settings to make these changes address the! Mahjongg 2006, Dragons, Bluetooth for Windows 10, and tile app review touch - if you unsure. Of value, I would be able to find my wallet and keys are a. Inside.Whats the purpose them just buy new tiles online instead and save money, 28.... `` lasting less then 6 months signal can be seen and found community and never lose anything.. A moment of need is not great who own or use the Barton Reading & Spelling System save Barton at. Great if your keys Windows 8 experience have any common sense attempts to start the process. Batteries die - I was supposed to sense, Tile is in range of your Tile get. Great and have always taken care of me or annoying big tech upsells, but not both product...