While the company’s roots span 125 years as a manufacturer of thermostats and other atmospheric-sensing controls, Honeywell’s entry into the fire detection industry began in 1957 when Honeywell’s red and black “Protected by Honeywell” window stickers appeared. Product Warranty (pdf) U.S. If you purchased the product from an Authorized Honeywell Reseller, contact the Reseller with the unit's serial number. Please refer to your product manual to verify your warranty terms. NOTIFIER continuously develops new technologies that improve life safety in buildings worldwide. General Intrusion product warranty information (html) U.S. Under this warranty, Honeywell will repair or replace, at its option, any unit that fails to perform according to Honeywell' published specifications during the warranty period. Please check your spam/junk mail folder for the instructional e-mail Our regular support will resume Monday, August 31 st at 9:00am EST. Copyright © 2020 Honeywell International Inc. All rights reserved. Intrusion Products. What's covered by the warranty? If your equipment is still covered under the initial end user's product warranty, please notify the Customer Service Representative when you call. The warranty does not cover software or damage to the product caused by modification, alteration, misapplication, misuse of, or physical abuse to the product; or damage due to repair or service to the product by anyone other than an Authorized Honeywell Safety and Productivity Solutions Service Center. Once we receive your RMA request, we will issue an RMA instructional e-mail, which will explain how and where to ship the returned items to. Warranty will not apply to batteries with reduced capacity due to repeated charge cycles, or operation in extreme temperature environments, unless determined to be a manufacturing flaw. Warranty Claims. Battery performance degrades with each charge cycle and under extremes of temperature, and therefore battery life is greatly dependent upon the use environment. Failure to obtain an RMA number before shipping your product to the repair facility will delay the processing of your repair. Our solutions will help you determine the best system to meet the needs of your application. (Serial numbers and/or date codes are found in various places on our products. Register your Honeywell Home product with us, and we'll let you know if there are product updates you should be aware of so you can rest easy. Place the product in its original packaging with a copy of your original invoice to avoid possible service delays and ship the product prepaid to the appropriate address. Products offered by Honeywell Safety and Productivity Solutions are covered for a defined period of time with a Limited Warranty. *** The 1-year print head warranty applies to the original print head that comes with the printer. Manufacturer does not represent that its products will prevent any loss by fire or otherwise. Buy New or Surplus HONEYWELL 30-2021-24 ( FLAME DETECTOR, UV, 4 V DC, NON-EXPLOSION-PROOF, 100 MA ALARM MAX ) parts. Products offered by Honeywell Safety and Productivity Solutions are covered for a defined period of time with a Limited Warranty. General information: Warranty information is available on our www.honeywellaidc.com website here. If you purchased the product directly from Honeywell, or have been instructed by your Reseller to contact Honeywell Safety and Productivity Solutions directly, call the Customer Service Department in your area to request a Repair Maintenance Authorization (RMA) number. radwell also repairs honeywell nca-2. 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