If all these do not work then you need to take some more measures, lets see what they are: Restart your iPhone. The iPhone shows 4 or 5 bars when not making a call. The iPhone is an amazing piece of technology, but it’s not without its issues and quirks. wonder if it has something to do with the new iPhone XS series problems , I think it’s a known issue with iOS12 that it does this even though you are connected to WiFi. Some may force a Wi-Fi or cellular connection. I've got an iPhone 6 that shows 4G up top but will not connect to cellular data. 4. I want to know why this is happening and how I can fix it. Whenever I'm at home and using my home wifi I will look at my phone and it says LTE at the top. The technician asks the customer to connect to Wi-Fi inside the store, and most of the time, it works. Recently, ... connecting to the LTE network when in a non-Wifi area. 6. Check out the many ways you can fix an iPhone that can't connect to Wi-Fi and get back to high-speed internet access. Step 3: Turn ON the Mobile Data and then you would have to Enable LTE. I do have my iPhone 5 on Sprint and I am getting LTE speeds...not slow at all. Step 1: Go to the Settings app from your iPhone. The simplest reason why your iPhone won’t connect to the internet is that it may experiencing a minor software glitch. And it’s hard to tell how widespread they are. Phone has been working fine for few months. But no wifi bars at the top instead it says the LTE. This guide will step you through some common solutions to this problem. Press and hold the power button until the “slide to power off” appears. And its not all the time - its spotty. Well this is a private network at my public school, they offer an unprotected WiFi network but I am connected to the one the teachers use which blocks certain apps (I am in school), New comments cannot be posted and votes cannot be cast. The extender appears to indicate 1 connected user at first but then shows 0 connected users for the rest of the call. Same with the WI-Fi, which mostly seems to be suffering from an over-eagerness to jump on 2.4 Ghz networks instead of the generally more reliable 5 Ghz networks. However, when you open the Settings app and tap Wi-Fi… Solution: How to turn off cellular data access when on WiFi. If connected to wifi, internet can be accessed. I am connected to WiFi but shows LTE (only happens when I turn on my vpn sometimes) Close. Your iPhone will be connected to your back-up camera Wi-Fi and also to the LTE signal at the same time. When the Wi-Fi settings page opens, turn the toggle for Wi-Fi option to the OFF position and it will disable Wi-Fi on your device. Fix iPhone Spinning Wheel Won't Stop without Data Loss (iPhone 12/11 and iOS 14 supported) Well! After switching off Wi-Fi, check if that spinning wheel goes away or not. These reports can be seen across Reddit, the Apple Support communities, and social media. I haven't tested the behavior on an iPhone when that happens, but it will cause problems, so perhaps the phone just drops the wifi network in that case. Thanks Sometimes it just stays on LTE at work even though there is WiFi. Note: In my testing, my iPhone Xs Max did not show a WiFi icon by the clock in the top right corner, however in Settings > Wi-Fi, my phone is connected and appears to be using the wireless for … If you have an iPhone X or newer, simultaneously press and hold the side button and either volume button. I am able to connect to the router and can even browse the internet with my data service disabled from my carrier's end, but it still shows up as 3g or lte in place of the wifi symbol. Why? The phone is trying to connect to some address to check for internet routing and if no good, no icon. Announcements. It is currently “OpenVPN” but the app I use has no name and I can switch in between. At times, you may come across a situation when your iPhone is connected to Wi-Fi, but there is no internet access. Issue with iPhone 7 Plus connecting to LTE. Whenever I'm at home and using my home wifi I will look at my phone and it says LTE at the top. Again, all other phones will show strong LTE connection except the iphone. One problem that has caused endless hours of frustration over the years is when you connect to a Wi-Fi network, but there’s no actual internet connection. Re: Phone says connected to wifi in systems but says LTE on home screen instead of wifi bars. It may be that your VPN's address range overlaps with the wifi network's range. EstebanP_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. Thanks for the tip! I am noticing that when it comes out of standby it shows LTE instead of Wifi. You may have noticed, however, that your iPhone will sometimes drop Wi-Fi and rely on cellular instead — whether you're placing or receiving a FaceTime call. How to Fix iPhone Wi-Fi Problems . Why? Despite LTE showing up next to my signal bars, whenever I open apps or Safari to try to connect to the web without connecting to another Wi-Fi source, it tells me I have no internet connectivity. A customer comes in and says their iPhone won’t connect to Wi-Fi. Thanks. In other cases, more advanced techniques are needed. Our family just switched to Sprint this week. It’s not showing a wifi connection, but internet access. You need to turn off your device by pressing the home button for a little longer then after a while turn it on. Now here is the kicker, my co-worker has an iPhone 5 unlocked. (Not available in all areas.) level 1. WiFi Network connectivity problems can also be caused by DNS server of your Internet Service Provider being busy or going through problems. Turn off Wi-Fi Calling Wi-Fi calling is a great feature, automatically switching a regular phone call to a Wi-Fi network if your phone detects that you can get a better signal that way. That’s the first step in diagnosing this issue, and the first question you should ask yourself:If you don’t have another Wi-Fi network to use to test your iPhone, go to Starbucks, your local library, or your friend’s house and try to connect to their Wi-Fi. I want to know why this is happening and how I can fix it. However, when dialing, the call either does not go through or it drops down to 1 bar. Welcome to /r/Verizon! (Both of the slider buttons would be green, which means the option is enabled). Posted by 1 year ago. But no wifi bars at the top instead it says the LTE. Then, tap on the network you want to connect to, enter in … All phones connect fine to 4G LTE except the iphone 8. In most cases, you can fix an iPhone that won't connect to a Wi-Fi network after some simple troubleshooting steps. He has a Rogers SIM. Phone calls can be made, but cannot access the internet. I live in downtown Montreal. Works with iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max. But when the WiFi signal is strong and the iPhone 7 and iPhone 7 Plus WiFi can’t connect to Internet, then there are several ways that you can fix this problem. 10. You will even notice the Wi-Fi icon at the top of your screen, signifying everything is fine. But Wi-Fi calling has had various problems in its lifespan, such as not working unless you’re in airplane mode or interfering with data connections if you have them switched on at the same time. Fortunately there’s a way with an iPhone and iOS to turn off this annoying feature. Attempting to connect to a different Wi-Fi network will help us determine whether your iPhone won't connect to Wi-Fi because of your wireless router or your iPhone itself. After a few seconds, turn the Wi-Fi toggle to the ON position to enable Wi-Fi on your iPad. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This ensures others can benefit from our conversation. Many times, your iPhone may be completely fine, but your wireless will be experiencing connectivity issues. If your iPhone connects, it’… After this, connect your iPhone to WiFi Network again and see if the problem of iPhone not connecting to WiFi is gone. I very, very rarely get an LTE connection, but when I do, I have no Internet connection via browser or apps. Essentially, some users report slow Wi-Fi or LTE speeds on their new iPhone XS and XS Max devices. I've tried replacing the micro SIM with a new one from Fido. Guess it just depends on where you live. The reason that the iPhone 7 and iPhone 7 Plus WiFi doesn’t stay connected is because of the WLAN to mobile data connection option that is activated in the iOS settings of the Apple iPhone 7 and iPhone 7 Plus. Apple's iPhone XS and iPhone XS Max launched last Friday, and shortly after, some customers who purchased one of the new devices started noticing an issue with LTE and Wi-Fi … Dialing #48 does say that the phone is under Network Extender coverage. Switch to Google DNS. We have (2) Samsung Galaxy S8, (1) Google Pixel 2, and (1) Iphone 8 sprint version. Whenever the call connected, I noticed that my iPhone disconnected itself from Wi-Fi and switched over to LTE. I turned it off and it’s still on LTE. I haven't tested the behavior on an iPhone when that happens, but it will cause problems, so perhaps the phone just drops the wifi network in that case. Cookies help us deliver our Services. Rachel5wynn, let's get your device back up to speed. Step 2: Then, tap on the option Mobile under the Bluetooth tab. Tonight I connect to wifi, and decided to run a long video on youtube. Phone says connected to wifi in systems but says LTE on home screen instead of wifi bars. Your carrier’s 5G network with higher frequency is available, and your iPhone can connect to the Internet over that network. What VPN? Thanks in advance for your help with this! Background info: Screen replacement previously done on this phone. If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or can't connect to a cellular network or cellular data, follow these steps: Check your coverage area Make sure that you're in an area with cellular network coverage. When I go into the wifi in systems it says it's connected to my home wifi. After updating your iPhone or iPad to iOS 13, you may notice that your device does not appear to be connected to WiFi. Do you notice any changes if you turn off your mobile data? Press J to jump to the feed. When I go into the wifi in systems it says it's connected to my home wifi. We offered many useful solutions to … By using our Services or clicking I agree, you agree to our use of cookies. I have a iPhone 5 purchased from Fido. Note: Apple implies that the cellular data is “assisting” the WiFi, but with the poor cell reception here, I can confirm that this feature just slows down my iPhone internet speed. And I have full "bars" and in places it would have connected without a problem just a day or so ago. Is this a personal/home wifi network, or a guest wifi network? A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. Some iPhone and iPad users have updated to iOS 14 and iPadOS 14 and discovered wi-fi issues that did not exist before the update, whether it’s that a wireless network suddenly doesn’t work, or the connection is dropping, abnormally slow, or some other wi-fi difficulty. If you use a hotspot that needs a login (captive portal), need to click accept, it won’t show the “wifi” icon until you’ve clicked accept and been granted internet access. Here’s what you need to know about the Wi-Fi and LTE issues. It will periodically connect to the LTE and show LTE, but then drops and only shows 1x. When I ended the call, Wi-Fi would just connect again on its own. SIRI and all internet functions (Weather, Navigation, Inquiries, etc) will continue to work with the LTE signal while simultaneously enjoying the safety of your back-up camera. Apps won't connect, I can't get online, etc. While that's not an expected result, there is a workaround to get your FaceTime calls back on track. Some guest/free wifi networks will not allow a VPN connections. Make sure to turn off your Wi-Fi and discontinue the internet connection. Same result. These days, you can FaceTime with family and friends whether you're at home connected to Wi-Fi or on-the-go with mobile data. 1 … Press question mark to learn the rest of the keyboard shortcuts. To be clear, these issues do not seem to impact all iPhone XS and XS Max devices. I have an iPhone 5 too, and also have this problem. If that's happening to you, and you don't need the 2.4 GHz part of your network, you can typically toggle it off in your router settings and force your iPhone to do the right thing — at least when it's on a network you control. Five Ways to Fix iPhone Connected to WiFi but No Internet. 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