Note that if a disconnection occurs, the exam timer stops and you will resume from the question or moment you left the exam. Q. General communications between OnVUE and Pearson VUE servers, Microphone/webcam functionality and permissions, Unzipping and launching of the secure browser, Locate your downloads folder and reopen the OnVUE application, Recomplete any requested check in steps and then click next. All tablets are strictly forbidden, unless it has a physical keyboard and also meets the operating system requirements mentioned earlier. If necessary, we may intervene or ask you to remove the material, and it could influence your ability to take your exam. Attention: Please make sure that you check your spam and junk folders as it is possible that candidate correspondence from Pearson VUE could automatically go to one of these folders. Can I receive any exam assistance during the exam? Cisco exams that begin with a 700 exam code are self-administered and can be taken from anywhere you have an Internet connection. A proctor may intervene if they suspect the presence or use of prohibited items or if a third-party appears. For any issues, contact us … When possible, we recommend testing on a wired network rather than on a wireless network. Eating during your exam his prohibited, as is the use of tobacco products or chewing gum. After you finish the test, you may be asked to complete an optional on-screen evaluation. Proctors may interrupt candidates if there is any suspicious behavior or rule violations, and take appropriate actions. The exam you are scheduled to take will appear once you log in to your account under “Open Online Exams.” Select the exam link and then select “Check-in.” If the “Check-in” button is not available within 15 minutes of your exam appointment time, please contact your program-specific customer service team for assistance. Webcam must have a minimum resolution of 640x480 @ 10 fps. The proctor cannot answer questions related to test content. The portfolios certification exams and curriculum have been completely revised to cover the latest key skills, technologies, and industry best practices for data center infrastructure such as establishing policy-driven infrastructure acr… Depending on your exam program, you may be able to access your score report after the completion of your exam by logging into your Pearson VUE web account. The check-in process takes approximately 15 minutes for candidates who have previously completed a system test. To purchase an online exam, visit the online exam testing page. Q. The proctor cannot answer questions related to exam content. Cisco requires this information from all Networking Academy students in order for their test results to count toward certification. What type of identification will I be required to present? Q. Face masks with exhalation valves and face shields are not acceptable. We do this to verify each candidate's identity and to protect the security and integrity of the test. To schedule a certification exam or locate a test center, use the links on this page under the Cisco logo. If you are taking an OnVUE exam, you are not permitted to wear a face mask during your exam to ensure a proctor can monitor you carefully during your testing session to protect the integrity of the exam. If your exam does not relaunch, please contact our customer service team via. A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience. Could I be interrupted by a proctor during my testing session? If this happens, a proctor will ask you to stop reading the questions aloud. Please note that our customer service wait-times are also longer than usual right now. Can I read questions aloud during OnVUE exams? Please reach out to our customer service team via. If you are taking an OnVUE exam, you are not permitted to wear a face mask during your exam to ensure a proctor can monitor you carefully during your testing session to protect the integrity of the exam. For optimal performance, a reliable and stable connection speed of 3 Mbps down and 2 Mbps up is required. If candidates have an alarm or reminder that goes off on their phone, they will be allowed to turn off the alarm. Q. Follow the prompts in the application to complete the required check-in steps. Some exam programs allow you to use a built-in digital whiteboard during your OnVUE exam. ID must include a recent, recognizable photo. Please log in to your account if you’re ready to check in for your exam. Instead, if you wish to do so, you must first cancel the original appointment using one delivery method and then schedule a new appointment using the other delivery method. Find the link to these requirements here. If you have concerns about a test question or image, make a mental note of the item (question) number, if available, and share that feedback with the proctor. A. A proctor may ask you to complete a full 360-degree room scan either during check-in or during your exam. Q. I can’t see the ‘Check-in’ button. You are held to these policies and other testing expectations. Ensure that your testing space allows for your computer screen to face yourself, and your background environment protects the integrity of the exam content. Make sure to do the required system test and exam simulation before exam day.*. What are the protocols if my internet connection is disrupted during an exam or the proctor asks me to restart my application? When the testing computer is locked down during an exam, you may still use CTRL+ and CTRL- to magnify content up to 200%. What happens if my mobile phone rings or beeps during an exam? We have several areas of advice to help you get the most out of your OnVUE testing experience. Depending on the type of test taken, the exam program may display your test score on the computer screen after you have completed the test or you may be provided with a confirmation notice indicating that you have completed the test. Yes, they are. Q. You may be subject to additional potential inspections, including the following: A proctor may ask you to show your ears if you have hair that covers your ears, for the purpose of verifying that no Bluetooth devices are present. If your phone starts ringing or beeping during an exam, you should ignore the notifications. Some exam programs allow you to use a built-in digital whiteboard during your OnVUE exam. We asked that you keep your mobile phones nearby (but not in arm’s reach) in case the proctor needs to call you. Pearson VUE delivers tests for associate, professional, and expert level certifications for Cisco Systems. A. You will be placed in a queue and connected with the next available proctor to begin your exam. If you do not successfully close out of the program at the end of the exam and leave the view of the camera, an exam proctor may interpret that as a testing violation as they cannot see your exam status or content. A. Get started by signing in to your Pearson VUE account. If any of those actions occur, a proctor may intervene and remind you of these policies. A. If you select "DECLINE," your test session will immediately end. ... Pearson VUE … The OnVUE experience: Check out the information below to start your online testing experience off on the right foot. Unreliable internet connections (wireless network, VPN, mobile hotspot) may lead to being disconnected. Appropriate action will be taken, including the possibility of the exam program taking action against you, if you: Tamper with your computer to modify your testing space in a way that does not meet our requirements. You are held to these policies and other testing expectations. Before scheduling an OnVUE exam, please review our, Once you have verified that your computer meets system requirements, you can begin the scheduling process by, Once you have successfully scheduled your exam appointment, you will be sent a confirmation email that will provide you with your appointment details and important information for exam day. Test that you meet all system requirements and ensure you close out of Cisco... She will revoke the testing session in testing centers as well varies location... With this additional testing option, you will be followed begin your exam upon verifying your! And face shields are not allowed when taking an OnVUE exam to protect security! Not agree, you should ignore the notifications my score report for my test on exam day and download software! Webpage describes the process for participating in a queue and connected with the OnVUE online proctoring 650... 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